Instacart同意支付6000万美元,与美国FTC就订阅制争议达成和解

格隆汇
Dec 19, 2025

美国线上杂货外送平台Instacart同意支付6000万美元,与美国联邦贸易委员会(FTC)就误导消费者的指控达成和解。根据FTC说法,Instacart在订阅方案注册过程中使用误导性手段,并以不实广告吸引消费者。此外,Instacart夸大宣称若订单出现问题即可获得全额退款,但实务上并未如实提供。Instacart在声明中承认已与FTC 达成和解,但否认监管机构提出的任何不法指控,称其行销方式、定价与费用揭露、订阅条款、取消流程与退款政策均清楚透明,并符合相关法律规定。

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