Achmea Selects eGain AI Knowledge Hub and AI Agent for Digital Transformation

Reuters

Dec 19, 2025

Achmea Selects eGain AI Knowledge Hub and AI Agent for Digital Transformation

eGain Corporation announced that Achmea, one of Europe’s largest cooperative insurance and financial services groups, has selected the eGain AI Knowledge Hub and AI Agent software to support its digital transformation efforts. Achmea will deploy the solution to 21,000 users across its organization, including 8,225 contact center users and 12,750 enterprise users. The implementation will integrate over 26,000 documents into a centralized knowledge base, aiming to provide unified, compliant knowledge access for Achmea's insurance, financial services, and banking operations.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. eGain Corporation published the original content used to generate this news brief via GlobeNewswire (Ref. ID: GNW9604863-en) on December 18, 2025, and is solely responsible for the information contained therein.

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