车主称新购极氪001在高速上宕机断电要求退车被拒,4S店:软件问题所致

澎湃新闻
Dec 18, 2025

近日,消费者周女士向澎湃公众互动平台“服务湃”(https://tousu.thepaper.cn)投诉称,今年10月28日,她购买了一辆焕新极氪001,新车提回家仅10天,第一次上高速公路就在行驶中突发巨响,随后全车断电,被迫停高速公路上。事后,周女士与车企联系报修,将车辆送至附近门店进行维修。车辆维修期间,周女士认为车辆存在严重安全隐患,要求极氪提供事发时的行车记录仪器画面与相应行车数据,并...

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