【电诉宝】用户投诉“盒马”无故拉黑客户账号致无法下单 涉嫌欺诈且不解决问题

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导读:近日,国内知名网络消费纠纷调解平台“电诉宝”(315.100EC.CN)接到用户投诉“盒马”平台存在无故限制用户账号、虚假承诺、客服推诿、态度敷衍的问题。(详见 #网经社 专题:http://www.100ec.cn/zt/hmxstszt/)12月17日,江苏省的乔先生向“电诉宝”投诉称,其“盒马鲜生”账号于2025年12月16日及17日被平台无故限制,导致无法下单。他多次联系客服,但平台...

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