《中国民航报》、中国民航网 记者钱擘 通讯员杨诗琪 报道:近日,东航数科公司成功研发AI分析系统,深度整合人工智能技术、革新日常运营模式,显著优化客户服务响应机制。这一分析系统为东航业务流程的诸多场景,提供了更优化的响应机制。传统流程中,机票开票失败需运营人员手动记录信息并转交技术后台核查,待技术部门完成数据追溯与问题诊断后,运营方能反馈结果,整体流程耗时且效率受限。利用AI分析系统,运营人员只需...
Source Link《中国民航报》、中国民航网 记者钱擘 通讯员杨诗琪 报道:近日,东航数科公司成功研发AI分析系统,深度整合人工智能技术、革新日常运营模式,显著优化客户服务响应机制。这一分析系统为东航业务流程的诸多场景,提供了更优化的响应机制。传统流程中,机票开票失败需运营人员手动记录信息并转交技术后台核查,待技术部门完成数据追溯与问题诊断后,运营方能反馈结果,整体流程耗时且效率受限。利用AI分析系统,运营人员只需...
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