太平保险×火山引擎:智能体全面上岗,驱动保险业效率服务“双升级”

火山引擎
Jan 26

流程繁杂、文档众多、审核严格,是保险行业的典型特点。数十页保单文件的校验、几千通录音资料的整理、琐碎细致的客户咨询……这些耗时耗力的工作,长期以来制约着保险企业人效的提升。如今,随着ai智能体的深入应用,保险行业正迎来一场系统化的效率变革。太平保险与火山引擎达成合作,依托 HiAgent 一站式智能体工作站,推出15款智能体,覆盖客服、营销、理赔、投研、运营、风控及办公等多个业务环节,实现高耗时...

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