FTC Release: FTC Sues JustAnswer for Deceiving Consumers into Enrolling in a Costly Recurring Monthly Subscription
Dow Jones
Jan 28
Agency alleges question-and-answer service falsely claims consumers can get access to experts for a small one-time fee when in reality JustAnswer actually signs every consumer up for a recurring subscription
The Federal Trade Commission today sued JustAnswer LLC and its CEO, alleging the online question-and-answer service deceives people seeking expert advice into enrolling in a monthly recurring subscription without obtaining consumers' affirmative consent.
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