(网经社讯)1月29日消息,中通快递近日发布2026年发展赋能方案,其中一项核心举措是设立总额高达2亿元的“服务质量专项奖励”。该奖金将用于激励在服务质量方面表现突出的快递员、客服、网点及管理中心负责人,旨在提升全网络的服务水平。网经社物流科技台(LT.100EC.CN)获悉,这笔专项奖励将依据散件揽收质量、派件质量、客户问题解决成效及网点质量KPI得分进行综合评定,并采取按月考核、月度兑现的方式...
Source Link(网经社讯)1月29日消息,中通快递近日发布2026年发展赋能方案,其中一项核心举措是设立总额高达2亿元的“服务质量专项奖励”。该奖金将用于激励在服务质量方面表现突出的快递员、客服、网点及管理中心负责人,旨在提升全网络的服务水平。网经社物流科技台(LT.100EC.CN)获悉,这笔专项奖励将依据散件揽收质量、派件质量、客户问题解决成效及网点质量KPI得分进行综合评定,并采取按月考核、月度兑现的方式...
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