中国人寿发布2025年寿险理赔服务报告,超80%理赔免交纸质资料

北京青年报官网
Feb 06

2月6日,北京青年报记者从中国人寿了解到,近日该公司发布的2025年寿险理赔服务报告显示:中国人寿全年理赔金额为1004亿元,理赔件数超过6224万件。其中,共计减免提交纸质申请资料超5121万件,占比超80%。报告显示,中国人寿AI理赔助手实现全流程无人工理赔模式,攻克智能识别、责任匹配等超百项行业难题,全流程无需人工干预即可结案,较传统模式提速超90%,最快3分钟结案。2025年,中国人寿实现...

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