FedEx Report Finds Logistics Leaders Struggle to Turn Data Into Action

Reuters
Feb 10
FedEx Report Finds Logistics Leaders Struggle to Turn Data Into Action

FedEx Corporation has released its inaugural Future of Logistics Intelligence Report, highlighting the evolving challenges and opportunities within the logistics industry. The analysis reveals that while most organizations now have end-to-end shipment visibility, far fewer are able to leverage this data for predictive insights and fast action. Only 59% of organizations use data proactively to anticipate and prevent issues, and just 18% say their teams can always intervene when shipments are delayed. The report underscores growing consumer expectations for reliable delivery windows and comprehensive tracking, with limited visibility and delays driving higher operational costs and customer complaints. Despite these pressures, only 43% of logistics leaders believe their current systems are truly future-proof. FedEx emphasizes the importance of connected data, analytics, and AI-powered solutions to build resilience, improve customer experience, and help organizations stay competitive in a rapidly changing market.

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