因阻止第三方AI助手遭欧盟警告,Meta:欧盟没有理由干预WhatsApp商务API

格隆汇
Feb 09

欧盟委员会公告称,已向Meta发出异议声明,初步认定Meta通过阻止第三方人工智能助手访问和交互WhatsApp用户,违反了欧盟反垄断法规,Meta的行为可能阻碍竞争对手进入或拓展快速增长的人工智能助手市场。 Meta发言人对此回应称,欧盟没有理由干预WhatsApp商务API,市面上存在多种人工智能解决方案,用户可通过应用商店、操作系统、设备、网站及行业合作伙伴获取这些服务。欧盟委员会逻辑错误地认定WhatsApp商务API是这些聊天机器人的关键分发渠道。

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