RingCentral Partners With OpenAI to Advance Enterprise Voice AI

Reuters

Feb 19

RingCentral Partners With OpenAI to Advance Enterprise Voice AI

RingCentral Inc. said it is integrating OpenAI’s models, including GPT-5.2, into its communications platform to advance enterprise-grade voice AI. The collaboration will enhance RingCentral’s AI Receptionist and expand capabilities for its new AI Virtual Assistant, aiming to automate call handling and provide employees with real-time context and next-best actions. RingCentral said customer conversation data will remain protected under its governance framework and will not be used to train public models.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. RingCentral Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20260219247313) on February 19, 2026, and is solely responsible for the information contained therein.

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