Walmart Inc. published a transcript of its Q4 FY26 buy-side investor follow-up call held on February 20, 2026. The call featured Senior Vice President of Investor Relations Steph Wissink and Chief Financial Officer John David Rainey, with Piper Sandler analyst Peter Keith moderating the discussion. Management highlighted two FY26 accomplishments: navigating an unplanned tariff environment while protecting customers and expanding profits, and reaching a milestone in e-commerce profitability. Rainey said the company focused on “minimizing the overall cost impact from higher tariffs on our customers and members” while still delivering “a financial outcome where operating income grew faster than sales,” adding that “profitability in e-commerce…was a big milestone for us.” On consumer trends, Walmart said spending has been “pretty consistent overall,” though differences between higher- and lower-income cohorts persisted, with lower-income shoppers prioritizing necessities. Rainey noted a “persistent impact from the change in SNAP benefits,” especially at Sam’s Club, but said Walmart typically recoups most of that spend through other tender types. The conversation also covered the store-versus-e-commerce mix, with Rainey emphasizing the business is increasingly omni-channel: “It’s becoming increasingly more difficult to really separate out store performance versus e-commerce performance. It’s truly omni performance.” He added that e-commerce margins, on a fully loaded basis including advertising and fulfillment services, are “probably still a few years out” from exceeding a traditional in-store transaction. Walmart addressed “maximum fair pricing” in pharmacy, expecting a consistent ~100 bps sales headwind through FY27 but “doesn’t have a material impact at all on gross margin or gross profit,” according to Rainey. Capital allocation and automation were key topics, with Walmart pointing to supply chain investments and high-ROI technology. Rainey cited progress in distribution centers, saying Walmart is “eliminating the entirety of the conveyor system” in some regional DCs and described AI strategy as focused on commerce applications rather than data-center spending: “Our advantage in AI is deploying it on what we do best, which is retail and commerce at scale.” Management also discussed early results from its “Sparky” AI shopping experience, with Rainey stating that about half of app users engage with Sparky and those users show “a 35% increase in overall spend.” Advertising momentum was another highlight: Walmart Connect grew 41% in Q4 excluding VIZIO, and Rainey said VIZIO advertising posted “triple-digit growth,” expanding opportunities including non-endemic ads. International and Sam’s Club growth plans were also reviewed, with Walmart calling India and China standout markets and describing Sam’s growth levers including assortment, e-commerce/delivery, leveraging Walmart platforms, and new club openings. The full transcript can be accessed through the link below.
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