苹果万元新机褪色引争议 苹果客服:不属于质量问题,无法保修

海报新闻
Mar 04

  只用一个月橙色变粉色?苹果万元新机褪色引争议,近日有iPhone17 Pro星宇橙配色大面积褪色,引发大量消费者维权。上海于女士花费10999元购买该机型,佩戴透明手机壳、无暴晒无化学擦拭,使用一个多月后机身从橙色褪成粉色,外观十分难看。青岛梁女士的手机仅用一周就出现同样问题。用户维权时,商家和苹果线上客服则以外壳不在保修范围为由拒绝维保,还称是个别现象。专业分析认为,褪色是阳极氧化封孔工艺存在缺陷导致。律师表示,万元新机短期明显褪色属于质量缺陷,苹果拒保不合法,外壳是整机一部分,理应保修。目前于女士已联合14名消费者联名向监管部门举报,你怎么看?

  海报新闻综合华商报

(文章来源:海报新闻)

Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.

Most Discussed

  1. 1
     
     
     
     
  2. 2
     
     
     
     
  3. 3
     
     
     
     
  4. 4
     
     
     
     
  5. 5
     
     
     
     
  6. 6
     
     
     
     
  7. 7
     
     
     
     
  8. 8
     
     
     
     
  9. 9
     
     
     
     
  10. 10