路透华盛顿3月4日 - 美国联邦通信委员会（FCC）周三表示，正在考虑限制美国电信公司使用外国呼叫中心，并要求外国客服人员熟练掌握美国标准英语。
联邦通信委员会主席布兰登-卡尔（Brendan Carr）表示，该委员会计划本月就要求接线员熟练掌握美式标准英语的初步提案进行表决，并就是否对来自海外呼叫中心的呼叫量实施限制、允许消费者要求将呼叫转移到位于美国的地点、或要求供应商向客户披露呼叫中心的地点等问题进行表决。
(为便利非英文母语者，路透将其报导自动化翻译为数种其他语言。由于自动化翻译可能有误，或未能包含所需语境，路透不保证自动化翻译文本的准确性，仅是为了便利读者而提供自动化翻译。对于因为使用自动化翻译功能而造成的任何损害或损失，路透不承担任何责任。)
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