eBay于3月11日正式关闭美国社交平台客服通道

AMZDH跨境电商
9 hours ago

摘要:从昨天(3月11日)起,eBay美国卖家将正式失去一条重要的客服沟通渠道。随着公司客服体系加速转向AI与外包,曾被许多卖家视为“高效解决方案”的社交媒体客服,即将成为历史。AMZDH获悉,据外媒报道,自2026年3月11日起,eBay美国卖家将无法再通过公司的官方Facebook页面或X(原Twitter)账户联系人工客服。这标志着eBay在社交媒体平台上的实时客服支持已基本全面关闭。图源:...

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