美团遭外卖骑手集中投诉 乱扣费等问题引关注

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Mar 13

近日,美团众包骑手因系统判定、订单取消等问题遭遇违规扣款,相关争议引发关注。从具体投诉案例来看,系统定位问题导致的虚假送达扣款是核心争议点。一位自称是美团众包骑手投诉称,2026年2月14日20时40分,其承接的两个订单被美团众包系统认定为虚假点送达,合计被扣款100元。该骑手表示,扣款源于系统定位不准确,且其当时已与下单客户沟通确认地址问题,并非自身过错,但与美团众包客服沟通后,申诉退款仍未被...

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