Press Release: ZTO Reports Fourth Quarter 2025 and Full Year 2025 Unaudited Financial Results

Dow Jones
Mar 18

Full Year Adjusted Net Income Reached RMB9.5 Billion

US$0.39 per Share Semi-Annual Dividend Announced

US$1.5 Billion New Share Repurchase Program Authorized

SHANGHAI, March 17, 2026 /PRNewswire/ -- ZTO Express (Cayman) Inc. (NYSE: ZTO and SEHK: 2057), a leading and fast-growing express delivery company in China ("ZTO" or the "Company"), today announced its unaudited financial results for the fourth quarter and fiscal year ended December 31, 2025([1]) . For full year 2025, the Company grew parcel volume by 4.5 billion, or 13.3% year over year while maintaining high quality of service and customer satisfaction. Adjusted net income([2]) reached RMB9.5 billion. Net cash generated from operating activities was RMB11,968.4 million.

Fourth Quarter 2025 Financial Highlights

   -- Revenues were RMB14,510.7 million (US$2,075.0 million), an increase of 
      12.3% from RMB12,919.7 million in the same period of 2024. 
 
   -- Gross profit was RMB3,681.9 million (US$526.5 million), a decrease of 
      2.1% from RMB3,759.7 million in the same period of 2024. 
 
   -- Net income was RMB2,693.2 million (US$385.1 million), an increase of 
      10.1% from RMB2,446.8 million in the same period of 2024. 
 
   -- Adjusted EBITDA[3] was RMB4,241.5 million (US$606.5 million), a decrease 
      of 8.1% from RMB4,615.3 million in the same period of 2024. 
 
   -- Adjusted net income[2] was RMB2,694.5 million (US$385.3 million), a 
      decrease of 1.4% from RMB2,733.3 million in the same period of 2024. 
 
   -- Basic and diluted net earnings per American depositary share ("ADS"[4]) 
      were RMB3.31 (US$0.47) and RMB3.31 (US$0.47), an increase of 11.4% and 
      14.5% from RMB2.97and RMB2.89 in the same period of 2024, respectively. 
 
   -- Adjusted basic and diluted earnings per American depositary share 
      attributable to ordinary shareholders[5] were RMB3.31 (US$0.47) and 
      RMB3.31 (US$0.47), a decrease of 0.3% and an increase of 2.2% from 
      RMB3.32 and RMB3.24 in the same period of 2024, respectively. 
 
   -- Net cash provided by operating activities was RMB4,226.3 million 
      (US$604.3 million), compared with RMB2,806.3 million in the same period 
      of 2024. 

Fiscal Year 2025 Financial Highlights

   -- Revenues were RMB49,098.7 million (US$7,021.0 million), an increase of 
      10.9% from RMB44,280.7million in 2024. 
 
   -- Gross profit was RMB12,271.4 million (US$1,754.8 million), a decrease of 
      10.5% from RMB13,717.1million in 2024. 
 
   -- Net income was RMB9,235.7 million (US$1,320.7 million), an increase of 
      3.9% from RMB8,887.6million in 2024. 
 
   -- Adjusted EBITDA[3] was RMB15,045.6million (US$2,151.5 million), a 
      decrease of 8.0% from RMB16,354.9 million in 2024. 
 
   -- Adjusted net income[2] was RMB9,512.7 million (US$1,360.3 million), a 
      decrease of 6.3% from RMB10,150.4 million in 2024. 
 
   -- Basic and diluted net earnings per American depositary share ("ADS"[4]) 
      were RMB11.38 (US$1.63) and RMB11.19 (US$1.60), an increase of 3.9% and 
      4.6% from RMB10.95 and RMB10.70 in 2024. 
 
   -- Adjusted basic and diluted net earnings per American depositary share 
      attributable to ordinary shareholders[5] were RMB11.73 (US$1.68) and 
      RMB11.52 (US$1.65), a decrease of 6.3% and 5.6% from RMB12.52 and 
      RMB12.20 in 2024. 
 
   -- Net cash provided by operating activities was RMB11,968.4 million 
      (US$1,711.5 million), compared with RMB11,429.4 million in 2024. 

Operational Highlights for Fourth Quarter 2025

   -- Parcel volume was 10,558 million, increased 9.2% from 9,665 million in 
      the same period of 2024. 
 
   -- Number of pickup/delivery outlets was over 31,000 as of December 31, 
      2025. 
 
   -- Number of direct network partners was over 6,000 as of December 31, 2025. 
 
   -- Number of self-owned line-haul vehicles was over 10,000 as of December 
      31, 2025. 
 
   -- Out of the over 10,000 self-owned trucks, over 9,700 were high capacity 
      15 to 17-meter-long models as of December 31, 2025. 
 
   -- Number of line-haul routes between sorting hubs was approximately 3,800 
      as of December 31, 2025. 
 
   -- Number of sorting hubs was 93 as of December 31, 2025, among which 88 
      were operated by the Company and 5 by the Company's network partners. 
 
(1) An investor relations presentation accompanies this earnings release and 
can be found at http://zto.investorroom.com. 
(2) Adjusted net income is a non-GAAP financial measure, which is defined as 
net income before share-based compensation expense and non-recurring items 
such as impairment of investments in equity investees, gain/(loss) on disposal 
of equity investment and subsidiary and corresponding tax impact which 
management aims to better represent the underlying business operations. 
(3) Adjusted EBITDA is a non-GAAP financial measure, which is defined as net 
income before depreciation, amortization, interest expenses and income tax 
expenses, and further adjusted to exclude the shared-based compensation 
expense and non-recurring items such as impairment of investments in 
equity investees, gain/(loss) on disposal of equity investment and subsidiary 
which management aims to better represent the underlying business operations. 
(4) One ADS represents one Class A ordinary share. 
(5) Adjusted basic and diluted earnings per American depositary share 
attributable to ordinary shareholders is a non-GAAP financial measure. It is 
defined as adjusted net income attributable to ordinary shareholders divided 
by weighted average number of basic and diluted American depositary shares, 
respectively. 
 

Mr. Meisong Lai, Founder, Chairman and Chief Executive Officer of ZTO, commented, "During the fourth quarter, the anti-involution policy continued to take effect in eradicating extreme low pricing in the express delivery industry. ZTO prioritized quality of services and customer satisfaction, and our volume growth outpaced the industry average to reach 10.6 billion parcels. Adjusted net income was 2.7 billion which was in line with expectations. Further, the daily average non-retail volume continued to trend up throughout the year and reached 9.8 million which increased over 38% compare to 4Q last year. Behind revenue diversification, our product and services capability are expanding beyond traditional express delivery in quality and scale bringing in positive contribution to overall revenue and margin."

Mr. Lai added, "On one hand, we are encouraged by the industry's overall shift towards quality in addition to quantity growth. Low price-driven volume gain is neither sustainable nor economically sensible. For a scale-based business model, this fundamental change will help accelerate the industry's advancement from cut-throat price competition to winning customers with capabilities, hence enhance further consolidation. On another hand, we are in an era of change, and that the near-term macro environment and micro conditions may be extremely volatile. What is certain, however, is that our business and financial fundamentals are solid. With quality paving the way, we are committed to maintaining ZTO's leadership in volume and profitability. In times of change, we will pay even closer attention to equitable sharing among all vested parties. It is the consistent practice of "shared-success" that will win us the marathon and deliver sustainable return to all our investors."

Ms. Huiping Yan, Chief Financial Officer of ZTO, commented, "For the fourth quarter, ZTO's core express ASP increased 2.9% driven by key accounts' unit price increase offsetting negative impact from volume incentive hike elsewhere in the core business. Combined unit sorting and transportation costs decreased 4 cents thanks to sustained productivity gain initiatives. SG&A excluding SBC as a percentage of revenue remained stable at approximately 4.4% compared to 5.0% last year. Cash flow from operating activities was 4.2 billion, and capital spending was 1.8 billion."

Ms. Yan added, "With the Board of Directors' approval, the company has announced a shareholder return structure by combining cash dividend and stock buyback into one single plan to optimize the shareholder return. No less than 50% of the adjusted net income from prior fiscal year is earmarked for shareholder pay back. As part of the plan, the Board of Directors has approved a stock buyback program for the next 24 months with a total amount of $1.5 billion."

 
Fourth Quarter 2025 Unaudited Financial Results 
 
                               Three Months Ended December 31, 
                       ----------------------------------------------- 
                             2024                     2025 
                       -----------------  ---------------------------- 
                          RMB        %       RMB         US$       % 
                       ----------  -----  ----------  ---------  ----- 
                             (in thousands, except percentages) 
Express delivery 
 services              12,024,132   93.1  13,600,232  1,944,807   93.7 
Freight forwarding 
 services                 208,931    1.6     225,860     32,298    1.6 
Sale of accessories       646,675    5.0     657,320     93,996    4.5 
Others                     39,964    0.3      27,289      3,902    0.2 
                       ----------  -----  ----------  ---------  ----- 
Total revenues         12,919,702  100.0  14,510,701  2,075,003  100.0 
                       ==========  =====  ==========  =========  ===== 
 

Total Revenues were RMB14,510.7 million (US$2,075.0 million), increased 12.3% from RMB12,919.7 million in the same period of 2024. Revenue from the core express delivery business increased by 12.4% compared to the same period of 2024 as a net result of a 9.2% growth in parcel volume and a 2.9% increase in parcel unit price. Key account revenue, generated by direct sales organizations, increased by 71.5% mainly driven by increase in e-commerce return parcels. Revenue from freight forwarding services increased by 8.1% compared to the same period of 2024. Revenue from sales of accessories, largely consisted of sales of thermal paper for digital waybills, increased by 1.6%. Other revenues were derived mainly from financing services.

 
                            Three Months Ended December 31, 
                  ---------------------------------------------------- 
                         2024                       2025 
                  -------------------  ------------------------------- 
                               % of                             % of 
                     RMB     revenues     RMB         US$     revenues 
                  ---------  --------  ----------  ---------  -------- 
                           (in thousands, except percentages) 
Line-haul 
 transportation 
 cost             3,913,823      30.3   3,894,486    556,904      26.8 
Sorting hub 
 operating cost   2,543,707      19.7   2,714,125    388,115      18.7 
Freight 
 forwarding 
 cost               197,053       1.5     212,461     30,382       1.5 
Cost of 
 accessories 
 sold               196,941       1.5     157,930     22,584       1.1 
Other costs       2,308,459      17.9   3,849,844    550,519      26.5 
                  ---------  --------  ----------  ---------  -------- 
Total cost of 
 revenues         9,159,983      70.9  10,828,846  1,548,504      74.6 
                  =========  ========  ==========  =========  ======== 
 

Total cost of revenues was RMB10,828.8 million (US$1,548.5 million), an increase of 18.2% from RMB9,160.0 million in the same period last year.

Line haul transportation cost was RMB3,894.5 million (US$556.9 million), decreased 0.5% from RMB3,913.8 million in the same period last year. The unit transportation cost decreased 7.5% or 3 cents mainly attributable to better economies of scale and improved load rate through more effective route planning.

Sorting hub operating cost was RMB2,714.1 million (US$388.1 million), increased 6.7% from RMB2,543.7 million in the same period last year. The increase primarily consisted of (i) RMB111.4 million (US$15.9 million) increase in labor-associated costs partially offset by automation-driven efficiency improvements, and (ii) RMB57.8 million (US$8.3 million) increase in depreciation and amortization costs associated with automation facilities and equipment upgrades. As of December 31, 2025, there were 781 sets of automated sorting equipment in service, compared to 596 sets as of December 31, 2024.

Cost of accessories sold was RMB157.9 million (US$22.6 million), decreased by 19.8% compared with RMB196.9 million in the same period last year.

Other costs were RMB3,849.8 million (US$550.5 million), increased 66.8% from RMB2,308.5 million in the same period last year, which included an increase of RMB1,500.2 million (US$214.5 million) for serving key account customers.

Gross Profit was RMB3,681.9 million (US$526.5 million), decreased by 2.1% from RMB3,759.7 million in the same period last year. Gross margin rate was 25.4% compared to 29.1% in the same period last year.

Total Operating Expenses were RMB492.5 million (US$70.4 million), compared to RMB306.5 million in the same period last year.

Selling, general and administrative expenses were RMB643.9 million (US$92.1 million), decreased by 1.8% from RMB655.8 million in the same period last year, mainly due to (i) RMB57.6 million (US$8.2 million) decrease in compensation and benefit expenses, and (ii) RMB33.4 million (US$4.8 million) increase in depreciation and amortization costs associated with administrative facilities and equipment.

Other operating income, net was RMB151.4 million (US$21.6 million), compared to RMB349.3 million in the same period last year. Other operating income mainly consisted of (i) RMB67.9 million (US$9.7 million) of rental income, (ii) RMB46.5 million (US$6.7 million) of government subsidies and tax rebates, and (iii) RMB24.1 million (US$3.4 million) ADR fee rebate.

Income from operations was RMB3,189.4 million (US$456.1 million), decreased 7.6% from RMB3,453.2 million for the same period last year. The operating margin rate was 22.0% compared to 26.7% in the same period last year.

Interest income was RMB154.7 million (US$22.1 million), compared with RMB221.9 million in the same period last year.

Interest expenses were RMB27.2 million (US$3.9 million), compared with RMB71.8million in the same period last year.

Loss from fair value changes of financial instruments was RMB9.2 million (US$1.3 million), compared with a gain of RMB168.0 million in the same period last year. Such gain or loss from fair value changes of the financial instruments were quoted by commercial banks according to market-based estimation of future redemption prices.

Income tax expenses were RMB638.1 million (US$91.3 million) compared to RMB1,059.1 million in the same period last year. The effective income tax rate decreased by 10.9 percentage points year over year due to a lower accrual for withholding tax on dividends payable to ZTO Express (Hong Kong) Limited.

Net income was RMB2,693.2 million (US$385.1 million), representing a 10.1% increase from RMB2,446.8 million in the same period last year, which reflected a RMB258.6 million impairment loss from the investment in "Cainiao Yizhan".

Basic and diluted earnings per ADS attributable to ordinary shareholders were RMB3.31 (US$0.47) and RMB3.31 (US$0.47), compared to basic and diluted earnings per ADS of RMB2.97and RMB2.89 in the same period last year, respectively.

Adjusted basic and diluted earnings per ADS attributable to ordinary shareholders were RMB3.31 (US$0.47) and RMB3.31 (US$0.47), compared with RMB3.32 and RMB3.24 in the same period last year, respectively.

Adjusted net income was RMB2,694.5 million (US$385.3 million), compared with RMB2,733.3 million during the same period last year.

EBITDA([1]) was RMB4,240.5 million (US$606.4 million), compared with RMB4,328.8 million in the same period last year.

Adjusted EBITDA was RMB4,241.5 million (US$606.5 million), compared to RMB4,615.3 million in the same period last year.

Net cash provided by operating activities was RMB4,226.3 million (US$604.3 million), compared with RMB2,806.3 million in the same period last year.

 
(1) EBITDA is a non-GAAP financial measure, which is defined as net income 
before depreciation, amortization, interest expenses and income tax expenses 
which management aims to better represent the underlying business operations. 
 
 
Fiscal Year 2025 Financial Results 
                                 Year Ended December 31, 
                     ----------------------------------------------- 
                           2024                     2025 
                     -----------------  ---------------------------- 
                        RMB        %       RMB         US$       % 
                     ----------  -----  ----------  ---------  ----- 
                           (in thousands, except percentages) 
Express delivery 
 services            40,953,034   92.5  45,726,365  6,538,783   93.1 
Freight forwarding 
 services               885,410    2.0     808,000    115,542    1.7 
Sale of accessories   2,300,392    5.2   2,444,323    349,534    5.0 
Others                  141,884    0.3     119,979     17,157    0.2 
                     ----------  -----  ----------  ---------  ----- 
Total revenues       44,280,720  100.0  49,098,667  7,021,016  100.0 
                     ==========  =====  ==========  =========  ===== 
 

Total Revenues were RMB49,098.7 million (US$7,021.0 million), increased 10.9% from RMB44,280.7 million last year. Revenue from the core express delivery business increased by 11.3% compared to the same period of 2024 as a net result of a 13.3% growth in parcel volume and a 1.7% decrease in parcel unit price. Key account revenue, generated by direct sales organizations, increased by 111.8% mainly driven by increase in e-commerce return parcels. Revenue from freight forwarding services decreased by 8.7% compared to the same period of 2024. Revenue from sales of accessories largely consisted of sales of thermal paper for digital waybills, increased by 6.3%. Other revenues were derived mainly from financing services.

 
                                Year Ended December 31, 
                 ----------------------------------------------------- 
                         2024                       2025 
                 --------------------  ------------------------------- 
                               % of                             % of 
                    RMB      revenues     RMB         US$     revenues 
                 ----------  --------  ----------  ---------  -------- 
                          (in thousands, except percentages) 
Line-haul 
 transportation 
 cost            13,966,446      31.5  13,970,542  1,997,761      28.5 
Sorting hub 
 operating 
 cost             9,163,784      20.7   9,837,678  1,406,769      20.0 
Freight 
 forwarding 
 cost               828,270       1.9     760,308    108,723       1.5 
Cost of 
 accessories 
 sold               651,729       1.5     577,950     82,646       1.2 
Other costs       5,953,399      13.4  11,680,748  1,670,324      23.8 
                 ----------  --------  ----------  ---------  -------- 
Total cost of 
 revenues        30,563,628      69.0  36,827,226  5,266,223      75.0 
                 ==========  ========  ==========  =========  ======== 
 

Total cost of revenues was RMB 36,827.2 million (US$5,266.2 million), an increase of 20.5% from RMB30,563.6 million last year.

Line haul transportation cost was RMB 13,970.5 million (US$1,997.8 million) compared to RMB13,966.4 million last year. The unit transportation cost decreased by 12.2% or 5 cents mainly attributable to better economies of scale and improved load rate through more effective route planning.

Sorting hub operating cost was RMB9,837.7 million (US$1,406.8 million), increased of 7.4% from RMB9,163.8 million last year. The increase primarily consisted of (i) RMB432.5 million (US$61.8 million) increase in labor-associated costs, a net result of wage increases partially offset by automation-driven efficiency improvement, and (ii)RMB276.6 million (US$39.6 million) increase in depreciation and amortization costs associated with automation facilities and equipment upgrades. Sorting hub operating cost per unit decreased 3.7% or 1 cent as automation and standardization in operating procedures plus effective performance evaluation continued to dig deep for productivity gain.

Cost of accessories sold was RMB578.0 million (US$82.6 million), decreased by 11.3% compared with RMB651.7 million last year.

Other costs were RMB11,680.7 million (US$1,670.3 million), increased 96.2% from RMB5,953.4 million in 2024, which included an increase of RMB5,533.2 million (US$791.2 million) for serving key account customers.

Gross Profit was RMB12,271.4 million (US$1,754.8 million), decreased 10.5% from RMB13,717.1 million last year. Gross margin rate was 25.0% compared to 31.0% last year.

Total Operating Expenses were RMB1,796.6 million (US$256.9 million), compared to RMB1,940.2 million last year.

Selling, general and administrative expenses were RMB2,637.6 million (US$377.2 million), a decrease of 2.0% from RMB2,690.0 million last year. The decrease was primarily driven by RMB23.5 million (US$3.4 million) decline in compensation and benefit expenses. SG&A as a percentage of total revenues decreased to 5.4% from 6.1% in the prior year, reflecting a further optimized corporate structure.

Other operating income, net was RMB841.0 million (US$120.3 million), compared to RMB749.8 million last year. Other operating income mainly consisted of (i) RMB547.6 million (US$78.3 million) of government subsidies and tax rebates, (ii) RMB201.7 million (US$28.8 million) of rental income, and (iii) RMB24.1 million (US$3.4 million) ADR fee rebate.

Income from operations was RMB10,474.9 million (US$1,497.9 million), decreased 11.1% from RMB11,776.9 million last year. The operating margin rate was 21.3% compared to 26.6% last year.

Interest income was RMB747.1 million (US$106.8 million), compared with RMB993.5 million in the same period last year.

Interest expenses was RMB248.6 million (US$35.6 million), compared with RMB337.9 million in the same period last year.

Gain from fair value changes of financial instruments was RMB126.0 million (US$18.0 million), compared with a gain of RMB202.9 million in the same period last year. Such gain or loss from fair value changes of the financial instruments is quoted by commercial banks according to market-based estimation of future redemption prices.

Impairment of goodwill was RMB84.4 million (US$12.1 million), related to the October 2017 acquisition of China Oriental Express Co., Ltd.'s core freight forwarding business. This non-recurring charge was recognized because the fair value of the acquired operations fell below its carrying amount during the second quarter of 2025.

Foreign currency exchange gain before tax was RMB1.5 million (US$0.2 million), mainly due to the fluctuation of the foreign currency-denominated bank deposits against the Chinese Renminbi.

Income tax expenses were RMB1,905.2 million (US$272.4 million) compared to RMB2,845.4 million last year. The overall income tax rate decreased by 7.1 percentage points year over year, mainly due to (i) an income tax refund of RMB375.8 million (US$52.8 million) received in the third quarter of 2025 by Shanghai Zhongtongji Network( ), a wholly owned subsidiary of the Company, upon its recognition as a "Key Software Enterprise" qualifying for a preferential tax rate of 10% for tax year 2024, (ii) a RMB 138.3 million (US$19.8 million) year-over-year decrease in withholding tax accruals on dividend payable to ZTO Express (Hong Kong) Limited, and (iii) in 2024, there was a RMB931.4 million (US$133.2 million) non-deductible impairment of investment in equity investees, which had significantly increased the effective tax rate in 2024.

Net income was RMB9,235.7 million (US$1,320.7 million), which increased by 3.9% from RMB8,887.6million last year. The increase was mainly driven by the provision for impairment charge last year, which included (i) RMB479.9 million related to the investment in Cainiao Smart Logistics Network Limited( ) upon a tender offer repurchase, and (ii) RMB451.5 million of the investment in Zhejiang Yizhan Network Technology Co., Ltd.( ), as the fair value was below the carrying amount.

Basic and diluted earnings per ADS attributable to ordinary shareholders were RMB11.38 (US$1.63) and RMB11.19 (US$1.60), compared to basic and diluted earnings per ADS of RMB10.95 and RMB10.70 last year, respectively.

Adjusted basic and diluted earnings per ADS attributable to ordinary shareholders were RMB11.73 (US$1.68) and RMB11.52 (US$1.65), compared with RMB12.52 and RMB12.20 last year, respectively.

Adjusted net income was RMB9,512.7 million (US$1,360.3 million), compared with RMB10,150.4 million in the same period last year.

EBITDA([1]) was RMB14,769.0 million (US$2,111.9 million), compared with RMB15,094.3 million in the same period last year.

Adjusted EBITDA was RMB15,045.6million (US$2,151.5 million), compared to RMB16,354.9 million in the same period last year.

Net cash provided by operating activities was RMB11,968.4 million (US$1,711.5 million), compared with RMB11,429.4 million last year.

Recent Developments

Convertible Senior Notes

In early February 2026, the Company completed the offering of US$1.5 billion in aggregate principal amount of convertible senior notes (the "Notes"), bearing interest at rate 0.925% per year, payable semiannually, and will mature on March 1, 2031. The initial conversion rate of the Notes is 32.3130 of the Company's Class A ordinary shares per US$1,000 principal amount of Notes.

In connection with the offering of the Notes, the Company has entered into capped call transactions with certain counterparties. The cap price of the capped call transactions is initially US$35.9906 and is subject to adjustment under the terms of the capped call transactions.

Concurrently with the pricing of the Notes, the Company repurchased 18,254,400 Class A ordinary shares from certain purchasers of the Notes in off-market privately negotiated transactions (the "Concurrent Share Repurchase"). The Concurrent Share Repurchase was expected to facilitate the initial hedging by purchasers of the Notes who desired to hedge their investments in the Notes. The Concurrent Share Repurchase was made pursuant to the Company's existing share repurchase program that is effective through June 30, 2026. The purchase price in the Concurrent Share Repurchase was the closing price of the Company's Class A ordinary share on the Hong Kong Stock Exchange on February 4, 2026, HK$179.10 per Class A ordinary share.

Declaration of Semi-Annual Dividend

The board of directors (the "Board") has approved a cash dividend of US$0.39 per ADS and ordinary share for the six months ended December 31, 2025, to holders of its ordinary shares and ADSs as of the close of business on April 8, 2026. The dividend payment represents a 40% dividend payout ratio. For holders of Class A and Class B ordinary shares, in order to qualify for entitlement to the dividend, all valid documents for the transfer of shares accompanied by the relevant share certificates must be lodged for registration with the Company's Hong Kong branch share registrar, Computershare Hong Kong Investor Services Limited, at Shops 1712-1716, 17th Floor, Hopewell Centre, 183 Queen's Road East, Wanchai, Hong Kong no later than 4:30 p.m. on April 8, 2026 (Hong Kong Time). The payment date is expected to be April 22, 2026 for holders of Class A and Class B ordinary shares, and April 29, 2026 for holders of ADSs.

Share Repurchase Update and New Authorization

Completion of the Existing Share Repurchase Program

The Board initially approved its share repurchase program in November 2018. Following subsequent modifications, the program's aggregate authorization was increased to US$2.0 billion with an effective period through June 30, 2026 (the "Existing Share Repurchase Program"). As of December 31, 2025, the Company had repurchased an aggregate of 59,839,819 ADSs for US$1,397.65 million on the open market, including commissions. By February 28, 2026, taking into account the Concurrent Share Repurchase, the Company's total repurchases reached 85,467,295 Class A ordinary shares (including those in the form of ADSs). The US$2.0 billion Existing Share Repurchase Program is substantially completed.

Adoption of New Share Repurchase Program

On March 17, 2026, the Board approved a new share repurchase program (the "New Program"), authorizing the repurchase of up to US$1.5 billion of its shares over the next 24 months, effective from March 20, 2026, through March 20, 2028. The New Program is subject to the granting of a general unconditional mandate by shareholders at the Company's forthcoming Annual General Meeting. Under the New Program, repurchases may be conducted from time to time through open market transactions or through other legally permissible means, depending on market conditions and in accordance with Rule 10b5-1 and/or Rule 10b-18 of the U.S. Securities Exchange Act of 1934, as amended, as well as the Listing Rules of the Hong Kong Stock Exchange. The Company expects to fund these repurchases utilizing its existing cash balance.

Enhanced Shareholder Return Plan

Since March 2024, the Company has maintained a semi-annual dividend policy with a payout ratio of no less than 40% of its prior year adjusted net income, or as otherwise authorized by the Board. To optimize capital allocation and further align the interests of our shareholders, the Board has approved an enhanced return mechanism. Starting from 2026, the Company targets an aggregate annual shareholder return ratio of no less than 50% of its adjusted net income for the prior fiscal year, comprising both cash dividends and share repurchases. The specific mix, timing, and execution of such returns will be determined under Board's direction and authorization, taking into account the Company's share price, operating results, and cash reserves, among other factors, to ensure a balanced and sustainable return.

Board and Committee Changes

Mr. Frank Zhen Wei has tendered his resignation as an independent non-executive director of the Company, as well as the chairman and a member of the compensation committee and nominating and corporate governance committee of the Board, due to his plan to commit more time on other professional endeavors, effective on March 18, 2026. The Company extends its sincere gratitude to Mr. Wei's service and wishes him the best in his future endeavors.

The Board has appointed (i) Mr. Herman Yu as a member of the nominating and corporate governance committee, (ii) Mr. Qin Charles Huang as the chairman of the nominating and corporate governance committee and (iii) Ms. Fang Xie as the chairman of the compensation committee. These changes will be effective on March 18, 2026.

Business Outlook

Based on current market and operating conditions, the Company expects its parcel volume for 2026 to increase by 10% to 13% year over year, representing a parcel volume range of 42.37 billion to 43.52 billion. Such estimates represent management's current and preliminary view, which are subject to change.

Exchange Rate

This announcement contains translation of certain Renminbi amounts into U.S. dollars at specified rates solely for the convenience of readers. Unless otherwise noted, all translations from Renminbi to U.S. dollars were made at the exchange rate of RMB6.9931 to US$1.00, the noon buying rate on December 31, 2025 as set forth in the H.10 statistical release of the Board of Governors of the Federal Reserve Systems.

Use of Non-GAAP Financial Measures

The Company uses EBITDA, adjusted EBITDA, adjusted net income, adjusted net income attributable to ordinary shareholders, and adjusted basic and diluted earnings per ADS attributable to ordinary shareholders, each a non-GAAP financial measure, in evaluating the Company's operating results and for financial and operational decision-making purposes.

Reconciliations of the Company's non-GAAP financial measures to its U.S. GAAP financial measures are shown in tables at the end of this earnings release, which provide more details about the non-GAAP financial measures.

The Company believe that such non-GAAP measures help identify underlying trends in the Company's business that could otherwise be distorted by the effect of the related expenses and gains that the Company includes in income from operations and net income, and provide useful information about its operating results, enhance the overall understanding of its past performance and future prospects and allow for greater visibility with respect to key metrics used by the Company's management in its financial and operational decision-making.

EBITDA, adjusted EBITDA, adjusted net income, adjusted net income attributable to ordinary shareholders and adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders should not be considered in isolation or construed as an alternative to net income or any other measure of performance or as an indicator of the Company's operating performance. Investors are encouraged to compare the historical non-GAAP financial measures to the most directly comparable GAAP measures. EBITDA, adjusted EBITDA, adjusted net income, adjusted net income attributable to ordinary shareholders and adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders presented here may not be comparable to similarly titled measures presented by other companies. Other companies may calculate similarly titled measures differently, limiting their usefulness as comparative measures to ZTO's data. ZTO encourages investors and others to review the Company's financial information in its entirety and not rely on a single financial measure.

Conference Call Information

ZTO's management team will host an earnings conference call at 8:30 PM U.S. Eastern Time on Tuesday, March 17, 2026 (8:30 AM Beijing Time on March 18, 2026).

Dial-in details for the earnings conference call are as follows:

 
United States:    1-888-317-6003 
Hong Kong:        800-963-976 
Mainland China:   4001-206-115 
Singapore:        800-120-5863 
International:    1-412-317-6061 
Passcode:         5925555 
 

Please dial in 15 minutes before the call is scheduled to begin and provide the passcode to join the call.

A replay of the conference call may be accessed by phone at the following numbers until March 24, 2026:

 
United States:   1-855-669-9658 
International:   1-412-317-0088 
Passcode:        7894484 
 

Additionally, a live and archived webcast of the conference call will be available at http://zto.investorroom.com.

About ZTO Express (Cayman) Inc.

ZTO Express (Cayman) Inc. (NYSE: ZTO and SEHK:2057) ("ZTO" or the "Company") is a leading and fast-growing express delivery company in China. ZTO provides express delivery service as well as other value-added logistics services through its extensive and reliable nationwide network coverage in China.

ZTO operates a highly scalable network partner model, which the Company believes is best suited to support the significant growth of e-commerce in China. The Company leverages its network partners to provide pickup and last-mile delivery services, while controlling the mission-critical line-haul transportation and sorting network within the express delivery service value chain.

For more information, please visit http://zto.investorroom.com.

Safe Harbor Statement

This announcement contains statements that may constitute "forward-looking" statements pursuant to the "safe harbor" provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as "will," "expects," "anticipates," "aims," "future," "intends," "plans," "believes," "estimates," "likely to," and other similar expressions. Among other things, the business outlook and quotations from management in this announcement contain forward-looking statements. ZTO may also make written or oral forward-looking statements in its periodic reports to the U.S. Securities and Exchange Commission (the "SEC") and The Stock Exchange of Hong Kong Limited (the "HKEX"), in its interim and annual reports to shareholders, in announcements, circulars or other publications made on the website of the HKEX, in press releases and other written materials, and in oral statements made by its officers, directors, or employees to third parties. Statements that are not historical facts, including but not limited to statements about ZTO's beliefs, plans, and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: risks relating to the development of the e-commerce and express delivery industries in China; its significant reliance on certain third-party e-commerce platforms; risks associated with its network partners and their employees and personnel; intense competition which could adversely affect the Company's results of operations and market share; any service disruption of the Company's sorting hubs or the outlets operated by its network partners or its technology system; ZTO's ability to build its brand and withstand negative publicity, or other favorable government policies. Further information regarding these and other risks is included in ZTO's filings with the SEC and the HKEX. All information provided in this announcement is as of the date of this announcement, and ZTO does not undertake any obligation to update any forward-looking statement, except as required under applicable law.

 
UNAUDITED CONSOLIDATED FINANCIAL DATA 
 
Summary of Unaudited Consolidated Comprehensive Income Data: 
----------------------------------------------------------------------------------------------------- 
 
                         Three Months Ended December 31,              Year Ended December 31, 
                                                              --------------------------------------- 
                         2024                2025                 2024                2025 
                      -----------  -------------------------  ------------  ------------------------- 
                          RMB      RMB               US$          RMB           RMB           US$ 
                      -----------  ------------  -----------  ------------  ------------  ----------- 
                                    (in thousands, except for share and per share data) 
Revenues               12,919,702    14,510,701    2,075,003    44,280,720    49,098,667    7,021,016 
Cost of revenues      (9,159,983)  (10,828,846)  (1,548,504)  (30,563,628)  (36,827,226)  (5,266,223) 
                      -----------  ------------  -----------  ------------  ------------  ----------- 
Gross profit            3,759,719     3,681,855      526,499    13,717,092    12,271,441    1,754,793 
                      -----------  ------------  -----------  ------------  ------------  ----------- 
Operating 
(expenses)/income: 
Selling, general and 
 administrative         (655,825)     (643,879)     (92,073)   (2,690,017)   (2,637,560)    (377,166) 
Other operating 
 income, net              349,277       151,380       21,647       749,784       840,980      120,259 
Total operating 
 expenses               (306,548)     (492,499)     (70,426)   (1,940,233)   (1,796,580)    (256,907) 
                      -----------  ------------  -----------  ------------  ------------  ----------- 
Income from 
 operations             3,453,171     3,189,356      456,073    11,776,859    10,474,861    1,497,886 
Other 
income/(expenses): 
Interest income           221,927       154,717       22,124       993,535       747,072      106,830 
Interest expense         (71,784)      (27,204)      (3,890)     (337,919)     (248,612)     (35,551) 
Gain/(loss) from 
 fair value changes 
 of financial 
 instruments              168,003       (9,247)      (1,322)       202,886       126,038       18,023 
(Loss)/gain on 
 disposal of equity 
   investees, 
 subsidiary and 
 others                  (21,212)         2,038          291      (10,518)        37,034        5,296 
Impairment of 
investment in 
equity 
 investees              (258,551)             -            -     (931,367)             -            - 
Impairment of 
 goodwill                       -             -            -             -      (84,431)     (12,073) 
Foreign currency 
exchange 
(loss)/gain 
 before tax                 (318)      (20,121)      (2,877)      (17,930)         1,542          221 
 
 Income before 
  income tax, and 
  share of loss in 
  equity method 
  investments           3,491,236     3,289,539      470,399    11,675,546    11,053,504    1,580,632 
Income tax expense    (1,059,086)     (638,131)     (91,252)   (2,845,361)   (1,905,236)    (272,445) 
Share of income in 
 equity method 
   investments             14,659        41,809        5,979        57,410        87,393       12,497 
Net income              2,446,809     2,693,217      385,126     8,887,595     9,235,661    1,320,684 
 Net income 
  attributable to 
  non-controlling 
  interests              (64,119)      (67,865)      (9,705)      (70,760)     (155,010)     (22,166) 
Net income 
attributable to ZTO 
Express 
 (Cayman) Inc.          2,382,690     2,625,352      375,421     8,816,835     9,080,651    1,298,518 
Net income 
attributable to 
ordinary 
 shareholders           2,382,690     2,625,352      375,421     8,816,835     9,080,651    1,298,518 
Net earnings per 
share attributed 
to 
 ordinary 
 shareholders 
Basic                        2.97          3.31         0.47         10.95         11.38         1.63 
Diluted                      2.89          3.31         0.47         10.70         11.19         1.60 
Weighted average 
shares used in 
 calculating net 
 earnings per 
 ordinary 
 share/ADS 
Basic                 803,354,580   792,680,220  792,680,220   804,875,816   797,634,860  797,634,860 
Diluted               836,920,680   793,297,332  793,297,332   838,441,916   820,802,763  820,802,763 
                      -----------  ------------  -----------  ------------  ------------  ----------- 
Net income              2,446,809     2,693,217      385,126     8,887,595     9,235,661    1,320,684 
Other comprehensive 
income/ 
 (expenses), net of 
 tax of nil: 
Foreign currency 
 translation 
 adjustment             (124,108)      (23,046)      (3,296)     (103,970)        13,428        1,920 
Comprehensive income    2,322,701     2,670,171      381,830     8,783,625     9,249,089    1,322,604 
Comprehensive 
income attributable 
to 
 non-controlling 
  interests              (64,119)      (67,865)      (9,705)      (70,760)     (155,010)     (22,166) 
Comprehensive 
income attributable 
to 
 ZTO Express 
  (Cayman) Inc.         2,258,582     2,602,306      372,125     8,712,865     9,094,079    1,300,438 
                      ===========  ============  ===========  ============  ============  =========== 
 
 
Unaudited Consolidated Balance Sheets Data: 
-------------------------------------------------------------------------- 
                                                   As of 
                                 ----------------------------------------- 
                                  December 31,         December 31, 
                                      2024                 2025 
                                 --------------  ------------------------- 
                                      RMB            RMB           US$ 
                                 --------------  ------------  ----------- 
                                   (in thousands, except for share data) 
ASSETS 
 Current assets 
   Cash and cash equivalents         13,465,442    10,011,533    1,431,630 
   Restricted cash                       37,517        29,129        4,165 
   Accounts receivable, net           1,503,706     1,287,475      184,106 
   Financing receivables              1,178,617       674,880       96,507 
   Short-term investment              8,848,447    15,620,892    2,233,758 
   Inventories                           38,569        40,648        5,813 
   Advances to suppliers                783,599       719,277      102,855 
   Prepayments and other 
    current assets                    4,329,664     5,102,997      729,719 
   Amounts due from related 
    parties                             168,160       477,865       68,334 
                                 --------------  ------------  ----------- 
 Total current assets                30,353,721    33,964,696    4,856,887 
 Investments in equity 
  investees                           1,871,337     1,951,910      279,119 
 Property and equipment, net         33,915,366    35,433,509    5,066,924 
 Land use rights, net                 6,170,233     6,762,240      966,987 
 Intangible assets, net                  17,043        52,758        7,544 
 Operating lease right-of-use 
  assets                                566,316       398,082       56,925 
 Goodwill                             4,241,541     4,157,111      594,459 
 Deferred tax assets                    984,567     1,103,655      157,821 
 Long-term investment                12,017,755     5,221,110      746,609 
 Long-term financing 
  receivables                           861,453     1,039,946      148,710 
 Other non-current assets               919,331       938,980      134,272 
 Amounts due from related 
  parties-non current                   421,667             -            - 
TOTAL ASSETS                         92,340,330    91,023,997   13,016,257 
                                 ==============  ============  =========== 
LIABILITIES AND EQUITY 
 Current liabilities 
   Short-term bank borrowing          9,513,958    10,934,419    1,563,601 
   Accounts payable                   2,463,395     2,577,229      368,539 
   Advances from customers            1,565,147     1,833,131      262,134 
   Income tax payable                   488,889       279,541       39,974 
   Amounts due to related 
    parties                             202,766       796,660      113,921 
   Operating lease liabilities          183,373       139,787       19,989 
   Dividends payable                     14,134        19,659        2,811 
   Convertible senior bond            7,270,081             -            - 
   Other current liabilities          6,571,492     6,288,714      899,273 
 Total current liabilities           28,273,235    22,869,140    3,270,242 
 Long-term bank borrowing                     -        18,000        2,574 
 Non-current operating lease 
  liabilities                           377,717       261,257       37,359 
 Deferred tax liabilities             1,014,545       615,073       87,954 
 Convertible senior bond                      -       124,114       17,748 
TOTAL LIABILITIES                    29,665,497    23,887,584    3,415,877 
                                 --------------  ------------  ----------- 
Shareholders' equity 
 Ordinary shares (US$0.0001 par 
  value; 10,000,000,000 shares 
  authorized;  810,339,182 
  shares issued and 798,622,719 
  shares outstanding as of 
  December 31,  2024; 
  795,528,169 shares issued and 
  790,812,316 shares 
  outstanding as of December 
   31, 2025)                                523           513           73 
 Additional paid-in capital          24,389,905    24,000,698    3,432,054 
 Treasury shares, at cost           (1,131,895)     (254,480)     (36,390) 
 Retained earnings                   39,098,553    42,918,864    6,137,316 
 Accumulated other 
  comprehensive loss                  (294,694)     (281,266)     (40,220) 
ZTO Express (Cayman) Inc. 
 shareholders' equity                62,062,392    66,384,329    9,492,833 
 Noncontrolling interests               612,441       752,084      107,547 
Total Equity                         62,674,833    67,136,413    9,600,380 
                                 --------------  ------------  ----------- 
TOTAL LIABILITIES AND EQUITY         92,340,330    91,023,997   13,016,257 
                                 ==============  ============  =========== 
 
 
Summary of Unaudited Consolidated Cash Flow Data: 
------------------------------------------------------------------------------------------ 
 
                 Three Months Ended December 31,           Year Ended December 31, 
                                                    -------------------------------------- 
                  2024               2025              2024                2025 
               -----------  ----------------------  -----------  ------------------------- 
                   RMB          RMB         US$         RMB          RMB           US$ 
               -----------  -----------  ---------  -----------  ------------  ----------- 
                                             (in thousands) 
Net cash 
 provided by 
 operating 
 activities      2,806,349    4,226,269    604,348   11,429,436    11,968,419    1,711,461 
Net cash 
 provided 
 by/(used) in 
 investing 
   activities    2,974,348     (78,533)   (11,230)  (5,980,724)   (4,827,106)    (690,267) 
Net cash used 
in financing 
 activities    (4,031,871)  (3,517,215)  (502,955)  (4,995,180)  (10,567,203)  (1,511,090) 
Effect of 
exchange rate 
changes on 
cash, 
 cash 
  equivalents 
  and 
  restricted 
  cash              34,377      (6,184)      (884)       26,105      (58,340)      (8,343) 
Net increase 
in cash, cash 
equivalents 
 and 
  restricted 
  cash           1,783,203      624,337     89,279      479,637   (3,484,230)    (498,239) 
Cash, cash 
equivalents 
and 
restricted 
 cash at 
  beginning 
  of period     11,747,744    9,422,380  1,347,382   13,051,310    13,530,947    1,934,900 
Cash, cash 
equivalents 
and 
restricted 
 cash at end 
  of period     13,530,947   10,046,717  1,436,661   13,530,947    10,046,717    1,436,661 
               ===========  ===========  =========  ===========  ============  =========== 
 

The following table provides a reconciliation of cash, cash equivalents and restricted cash reported within the condensed consolidated balance sheets that sum to the total of the same such amounts shown in the condensed consolidated statements of cash flows:

 
                                                      As of 
                                       ----------------------------------- 
                                       December 31,      December 31, 
                                       ------------  --------------------- 
                                           2024              2025 
                                       ------------  --------------------- 
                                           RMB          RMB         US$ 
                                       ------------  ----------  --------- 
                                                 (in thousands) 
Cash and cash equivalents                13,465,442  10,011,533  1,431,630 
Restricted cash, current                     37,517      29,129      4,165 
Restricted cash, non-current                 27,988       6,055        866 
                                       ------------  ----------  --------- 
Total cash, cash equivalents and 
 restricted cash                         13,530,947  10,046,717  1,436,661 
                                       ============  ==========  ========= 
 
 
Reconciliations of GAAP and Non-GAAP Results 
--------------------------------------------------------------------------------- 
 
                 Three Months Ended December 
                             31,                     Year Ended December 31, 
                  2024            2025             2024             2025 
                ---------  -------------------  ----------  --------------------- 
                   RMB        RMB       US$        RMB         RMB         US$ 
                ---------  ---------  --------  ----------  ----------  --------- 
                       (in thousands, except for share and per share data) 
Net income      2,446,809  2,693,217   385,126   8,887,595   9,235,661  1,320,684 
 Add: 
 Share-based 
  compensation 
  expense 
  ([1])             6,768      2,993       428     318,692     229,250     32,782 
 Impairment of 
  investment 
  in equity 
    investees 
  ([1])           258,551          -         -     931,367           -          - 
 Impairment of 
  goodwill              -          -         -           -      84,431     12,073 
 Loss / (gain) 
  on disposal 
  of equity 
    investees, 
  subsidiary 
  and others, 
  net   of 
  income 
  taxes            21,212    (1,683)     (241)      12,705    (36,654)    (5,241) 
                ---------  ---------  --------  ----------  ----------  --------- 
Adjusted net 
 income         2,733,340  2,694,527   385,313  10,150,359   9,512,688  1,360,298 
                =========  =========  ========  ==========  ==========  ========= 
 
Net income      2,446,809  2,693,217   385,126   8,887,595   9,235,661  1,320,684 
 Add: 
 Depreciation     714,289    842,389   120,460   2,882,579   3,224,811    461,142 
 Amortization      36,793     39,593     5,662     140,827     154,667     22,117 
 Interest 
  expenses         71,784     27,204     3,890     337,919     248,612     35,551 
 Income tax 
  expenses      1,059,086    638,131    91,252   2,845,361   1,905,236    272,445 
                ---------  ---------  --------  ----------  ----------  --------- 
EBITDA          4,328,761  4,240,534   606,390  15,094,281  14,768,987  2,111,939 
                ---------  ---------  --------  ----------  ----------  --------- 
 
 Add: 
 Share-based 
  compensation 
  expense           6,768      2,993       428     318,692     229,250     32,782 
 Impairment of 
  investment 
  in equity 
    investees     258,551          -         -     931,367           -          - 
 Impairment of 
  goodwill              -          -         -           -      84,431     12,073 
 Loss / (gain) 
  on disposal 
  of equity 
    investees, 
  subsidiary 
  and others, 
    before 
  income 
  taxes            21,212    (2,038)     (291)      10,518    (37,034)    (5,296) 
                ---------  ---------  --------  ----------  ----------  --------- 
Adjusted 
 EBITDA         4,615,292  4,241,489   606,527  16,354,858  15,045,634  2,151,498 
                =========  =========  ========  ==========  ==========  ========= 
 
(1)  Net of income taxes of nil 
 
 
Reconciliations of GAAP and Non-GAAP Results 
--------------------------------------------------------------------------------------------- 
 
                    Three Months Ended December 31,            Year Ended December 31, 
                    2024                2025               2024                2025 
                 -----------  ------------------------  -----------  ------------------------ 
                     RMB          RMB          US$          RMB          RMB          US$ 
                 -----------  -----------  -----------  -----------  -----------  ----------- 
                             (in thousands, except for share and per share data) 
Net income 
 attributable 
 to ordinary 
   shareholders    2,382,690    2,625,352      375,421    8,816,835    9,080,651    1,298,518 
Add: 
 Share-based 
  compensation 
  expense 
  ([1])                6,768        2,993          428      318,692      229,250       32,782 
 Impairment of 
  investment in 
  equity 
    investees 
  ([1])              258,551            -            -      931,367            -            - 
 Impairment of 
  goodwill                 -            -            -            -       84,431       12,073 
 Loss / (gain) 
  on disposal 
  of equity 
    investees, 
  subsidiary 
  and others, 
  net   of 
  income taxes        21,212      (1,683)        (241)       12,705     (36,654)      (5,241) 
                 -----------  -----------  -----------  -----------  -----------  ----------- 
Adjusted Net 
 income 
 attributable 
 to   ordinary 
 shareholders      2,669,221    2,626,662      375,608   10,079,599    9,357,678    1,338,132 
                 ===========  ===========  ===========  ===========  ===========  =========== 
 
Weighted 
average shares 
used in 
  share/ADS 
calculating net 
earnings   per 
ordinary 
Basic            803,354,580  792,680,220  792,680,220  804,875,816  797,634,860  797,634,860 
Diluted          836,920,680  793,297,332  793,297,332  838,441,916  820,802,763  820,802,763 
 
Net earnings 
per share/ADS 
  attributable 
to ordinary 
shareholders 
Basic                   2.97         3.31         0.47        10.95        11.38         1.63 
Diluted                 2.89         3.31         0.47        10.70        11.19         1.60 
 
Adjusted net 
earnings per 
share/ADS 
  attributable 
to ordinary 
shareholders 
Basic                   3.32         3.31         0.47        12.52        11.73         1.68 
Diluted                 3.24         3.31         0.47        12.20        11.52         1.65 
 
(1)  Net of income taxes of nil 
 

For investor and media inquiries, please contact:

ZTO Express (Cayman) Inc.

Investor Relations

E-mail: ir@zto.com

Phone: +86 21 5980 4508

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SOURCE ZTO Express (Cayman) Inc.

 

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