香港中华煤气(00003.HK) 近年引入人工智能、自动化及智能监测技术等不同科技,推动营运流程与提升服务质素。集团自2022年推行“策略融创”内部优化计划,累计收集员工建议超过4,500项,节省营运成本逾3.4亿港元,为使用服务的香港市民缩短服务轮候时间和减省成本,强化供气安全与稳定性,提升公用服务的实质效益。24小时客户服务热线是市民联系Towngas的重要沟通渠道,自从引入AI智慧语音分析...
Source Link香港中华煤气(00003.HK) 近年引入人工智能、自动化及智能监测技术等不同科技,推动营运流程与提升服务质素。集团自2022年推行“策略融创”内部优化计划,累计收集员工建议超过4,500项,节省营运成本逾3.4亿港元,为使用服务的香港市民缩短服务轮候时间和减省成本,强化供气安全与稳定性,提升公用服务的实质效益。24小时客户服务热线是市民联系Towngas的重要沟通渠道,自从引入AI智慧语音分析...
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