足球——世界杯球迷因门票被取消起诉StubHubAmy Tennery/Shariq Khan
路透纽约7月1日 - 世界杯 (link) 的球迷已对 StubHub Inc STUB.N 提起诉讼,指控这家转售平台未能交付他们在二级市场上购买的、用于观看这项世界顶级足球赛事的高价门票。
在周二深夜向曼哈顿联邦法院提交的一份拟议集体诉讼中,球迷们声称,由于StubHub从未交付其承诺的门票,他们“未能获得所支付款项应得的商品”。
StubHub 尚未立即回应置评请求。
在赛事于美国、墨西哥和加拿大举行期间,球迷们纷纷在社交媒体上发声,指责StubHub在最后时刻取消门票 (link),并背弃了关于提供替代门票的承诺。
许多持票人表示,他们长途跋涉前来观看比赛,而票款退款几乎无法弥补损失,因为机票和住宿费用仍需自行承担。
“球迷们被欺骗,花大价钱购买了世界杯门票,结果却蒙受了巨大的经济损失,”投诉中写道。“对于体育票务行业而言,这已触及新低——该行业一再出现消费者权益保护问题,损害了那些让体育运动变得特别的球迷的利益。”
StubHub将门票转售问题归咎于国际足联的票务基础设施。
国际足联曾敦促球迷仅使用其官方转售平台,称该平台可靠。
该诉讼要求为数千名通过StubHub购买但未收到世界杯门票的美国消费者提供赔偿,金额未具体说明,但至少为500万美元,原因是被控违反多项消费者保护法和虚假广告法。
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