New Zealand's Electricity Authority Probes Genesis Energy's Alleged Consumer Care Obligations Breach

MT Newswires Live

Jul 09

New Zealand's Electricity Authority started an investigation into an alleged breach of the Electricity Industry Participation Code by Genesis Energy (ASX:GNE, NZE:GNE) in relation to the disconnection of a residential consumer who depended on mains electricity for critical medical support, according to a Thursday statement from the regulator.

The regulator also alleged that Genesis breached several provisions in the Consumer Care Obligations related to protections for medically dependent consumers.

Genesis self-reported an additional alleged breach on Feb. 27 when it failed to request an application for medically dependent consumer status after becoming aware of a medically dependent consumer.

The firm did not immediately respond to an emailed request for comment from MT Newswires.

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