英国竞争与市场管理局(CMA)已对微软(MSFT.US)展开调查审查其在将Copilot人工智能功能整合进Microso

智通财经
Jul 29
英国竞争与市场管理局(CMA)已对微软(MSFT.US)展开调查审查其在将Copilot人工智能功能整合进Microsoft 365后是否通过误导性沟通导致用户支付更高的软件订阅费用。CMA表示调查重点是微软在Microsoft 365(包含Word、Excel、Outlook等办公软件)订阅续费前是否向用户清晰说明了订阅方案变化及Copilot等新功能带来的价格上涨。据CMA称微软去年曾向现有用户免费提供Copilot功能但在订阅续费时自动将用户转入价格更高的新套餐。除非用户主动更换其他方案或取消订阅否则将支付更高费用。目前CMA尚未认定微软存在违法行为。如果认定违反了消费者保护法规微软可能面临最高相当于其全球营收10%的罚款。

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