8月7日，立秋当日，因“秋季第一杯奶茶”活动开启，古茗多门店爆单，并有部分门店因繁忙卫生堪忧、杂物被随意摆放，甚至与骑手发生冲突。

　　据网传视频显示，有古茗门店店员与骑手扭打在一起，并直呼“你怎么动手打人”，同时周边还有大量骑手围观。

　　另外，还有网友晒出古茗（灌南家得福店）或因爆单，出现了卫生不整的情况，包装被随意摆放，地面也出现了黝黑污渍。

　　该网友表示：“一进门就被店内卫生惊到了，操作台堆满杯子、包装袋乱糟糟一片，后厨地面垃圾纸屑、水渍到处都是，看着实在让人没有安全感。最后在催促下做了两杯无标签的奶茶，口感极差。”就该情况，新浪财经致电了涉事门店，截至发稿前无人接听。

　　关于“门店与骑手发生冲突、个别门店卫生堪忧”的情况，古茗官方暂无回应。古茗客服则处于忙线状态，进入后显示“当前咨询人数过多，客服正在紧急处理中”。

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