每经热评 | 星巴克门店“让座风波”:再“宠物友好”也要搞清“人”才是顾客

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Aug 27

8月26日,知名自媒体人六神磊磊曝光了在星巴克的经历,引发舆论关注。他称,自己在上海星巴克徐汇西岸梦中心店点单消费、落座写稿一小时后,被店员告知,所处隔间属于“宠物专区”,要求其为后续到店的携宠顾客让座。  据媒体后来实地探访,该隔间没有“宠物专区”的明确标识,只标明是“宠物友好空间”,既没有公开使用规则,其落座前店员也未作出任何提示告知。这意味着,普通消费者可能无从知晓隔间的特殊属性。  依据《...

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