【中消协发布消费提示:使用人工智能服务需谨防误导】中国消费者协会今天发布人工智能服务消费提示,提醒广大消费者理性认识通用生成式人工智能的信息辅助和参考属性,对涉及价格费用、合同条款、售后服务、法律责任等重要消费信息,不宜仅依据人工智能生成内容作出决定,应通过经营者官方渠道、合同文本、监管部门及其他权威渠道进行核实确认。目前,以大语言模型为核心的生成式人工智能技术正加速融入消费生活各类场景。人工智能在提升消费便利和服务效率的同时,因信息生成具有一定不确定性,可能出现信息不准确、表述不严谨、承诺与实际情况不一致等问题。
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