腾讯集团高级执行副总裁、云与智慧产业事业群总裁汤道生在腾讯内部专业刊物《知点》上刊文表示，对于元宝本身，虽然市场上主要竞品在拟人化和语音体验上做得不错，的确也值得我们学习。但如果回到问答产品的本质，用户最在意的，仍然是答案是否准确、信息来源是否权威可信、内容是否足够实时。元宝如果能够做好这些核心能力，仍然有很大的赶超机会。。
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