目前,以大语言模型为核心的生成式人工智能技术正加速融入消费生活各类场景。人工智能在提升消费便利和服务效率的同时,因信息生成具有一定不确定性,也可能出现信息不准确、表述不严谨、承诺与实际情况不一致等问题。例如,提供与实际不符的费率信息、作出难以兑现的赔付表述、提供片面或欠审慎的法律建议等,可能影响消费者判断和选择,甚至造成经济损失。 中国消费者协会介绍,根据相关舆情和全国消协组织近期接收的相关...
Source Link目前,以大语言模型为核心的生成式人工智能技术正加速融入消费生活各类场景。人工智能在提升消费便利和服务效率的同时,因信息生成具有一定不确定性,也可能出现信息不准确、表述不严谨、承诺与实际情况不一致等问题。例如,提供与实际不符的费率信息、作出难以兑现的赔付表述、提供片面或欠审慎的法律建议等,可能影响消费者判断和选择,甚至造成经济损失。 中国消费者协会介绍,根据相关舆情和全国消协组织近期接收的相关...
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