9月2日，有网友发视频称，乘坐航班抵达敦煌莫高国际机场，但国内到达出口大门紧闭。网友表示：“飞机到达了，机场下班了，出不去了，没人开门，空调也没有。”

△网友视频截图。

9月3日，记者私信这位网友，但网友暂未回复。记者注意到，在网友发布的这则视频下方，敦煌莫高国际机场的账号向网友道歉：“该事件确定是机场责任原因，相关工作人员和管理人员履职不到位造成的。我们机场正在开展调查，并对相关责任人员追责。同时，立即开展内部整改，进一步细化服务措施，强化服务监管，杜绝类似事件再次发生。”

△敦煌莫高国际机场向乘客致歉。

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