荷兰国际银行表示,随着印度向更难自动化的服务领域攀升、沿价值链上移,该国外包行业几乎没有迹象显示正被人工智能取代。经济学

智通财经
5 hours ago
荷兰国际银行表示,随着印度向更难自动化的服务领域攀升、沿价值链上移,该国外包行业几乎没有迹象显示正被人工智能取代。经济学家Deepali Bhargava写道,软件服务出口占国内生产总值的比重已从疫情前的3.3%升至约5.2%。同期,包括金融、会计、工程、研究和分析在内的商业服务占GDP比重翻逾一倍,达到3.3%。这一表现挑战了有关生成式人工智能可能通过自动化传统外包工作、从而削弱印度最重要产业之一的担忧。据荷兰国际银行数据,印度占据全球外包行业一半以上份额,每年从软件服务出口中赚取约2050亿美元,支撑约580万工人。软件和商业服务出口合计相当于GDP的约8.5%,是重要的外汇来源。

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