9月22日上午消息，今日，“麦当劳被曝提前点出餐”话题登上热搜。有消费者反映，门店员工为完成90秒出餐KPI，餐未做好就在系统点击“已出餐”，导致顾客到店后仍需长时间等待。
还有消费者认为，麦当劳门店员工数量压缩，一人身兼后厨、前厅、保洁多职，出餐速度难以达到严苛的KPI要求。
对此，麦当劳中国客服表示，相关问题会如实记录，并进行优化整改。
9月22日上午消息，今日，“麦当劳被曝提前点出餐”话题登上热搜。有消费者反映，门店员工为完成90秒出餐KPI，餐未做好就在系统点击“已出餐”，导致顾客到店后仍需长时间等待。
还有消费者认为，麦当劳门店员工数量压缩，一人身兼后厨、前厅、保洁多职，出餐速度难以达到严苛的KPI要求。
对此，麦当劳中国客服表示，相关问题会如实记录，并进行优化整改。
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