多邻国被投诉“自动续订年费无法退”!称退费需视情况而定

南方都市报
Sep 28

近日,多位用户反映称,在多邻国App点击7天免费体验后,“被扣除738元年费无法退”。9月28日,多邻国客服告诉南都N视频记者,用户选择7天免费试用时会签订自动续订协议,可选择提前两天或三天提醒是否继续订阅,“该操作是先绑定手机平台的免密支付,7天后没有取消才会扣费。退费要根据个人情况而定,App退费有相应标准”。  多名网友反映称“被多邻国App扣费”。  “多邻国打着免费试用7天实则扣款”“说...

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