用户还称,资产被转出时登录历史没有新的登录记录。其已向 MEXC 提交正式索赔并尝试报警,工单号为 M2026092712031,要求平台保全日志、书面说明审核与 API 情况,并返还上述资产。MEXC 客服表示,暂无法确认这几笔转出经由 APP、WEB 还是 API 发起,问题已转交相关部门。
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