随着AI加快渗入企业经营场景,一个越加现实的问题开始浮出水面。 过去二三十年,企业数字化已经把大量流程搬进ERP、WMS、TMS等系统,但能够沉淀的更多是标准流程、结构化数据和明确规则。真正遇到复杂业务时,企业往往仍然离不开那些在一线工作多年、熟悉规则边界、知道异常如何处理的“老师傅”。 也因此,当AI从通用问答进一步进入企业业务流程,如何将存在于员工头脑中的“经验”,转化为可执行复制的数字...
Source Link随着AI加快渗入企业经营场景,一个越加现实的问题开始浮出水面。 过去二三十年,企业数字化已经把大量流程搬进ERP、WMS、TMS等系统,但能够沉淀的更多是标准流程、结构化数据和明确规则。真正遇到复杂业务时,企业往往仍然离不开那些在一线工作多年、熟悉规则边界、知道异常如何处理的“老师傅”。 也因此,当AI从通用问答进一步进入企业业务流程,如何将存在于员工头脑中的“经验”,转化为可执行复制的数字...
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