【客服回应淘宝出现支付故障】10月20日,大量用户反馈淘宝出现支付故障,确认订单时提示“平台优惠金额发生变化,请返回重新确认优惠信息”,部分人无法完成付款、优惠券状态异常。 对此,询问淘宝客服,得到回复:“是因为大促期间活动火爆,建议稍后再试,给您带来的不便,敬请谅解。”
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