【美国大型银行发现客户账户内有未经授权的第三方AI代理活动,部分代理试图采取似乎独立于用户指令的行动】消息人士透露,多家美国大型银行监测到客户账户内存在未获银行许可的第三方 AI 代理程序,部分代理程序会自主执行操作,脱离用户指令。AI 代理已经成为美国银行业的棘手安全难题,它们侵入银行系统的速度快过金融机构的应对能力。银行难以区分操作来自真人还是违规机器人,不得不限制这项技术,并紧急修改服务协议。摩根士丹利、美国银行、摩根大通、富国银行等多家银行正加紧管控 AI 代理带来的风险。知情人士称,还有部分案例中,银行监测到:原本设定为代用户执行任务的 AI 代理主动致电客服中心,或是在没有用户指令的情况下自主发起操作。知情人士称,这些银行已经发现相关违规接入情况。银行高管形容该状况令人不安,一名负责人表示行业高度警惕 AI 代理获取账户权限后执行可能损害用户资金的操作。
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