Cryptocurrency Deposits & Withdrawals

  1. Tiger International Platform supports 24/7 cryptocurrency deposits, excluding force majeure events like system maintenance.

  2. Upgrade to version 9.3.3 or later, open a securities account, and enable cryptocurrency trading permissions to deposit/withdraw.

  3. Transaction History Path:

Positions TAB → Virtual Assets → Deposit/Withdrawal Records

Note: This page is for display and explanation only and is not considered as investment advice.

Note: This page is for display and explanation only and is not considered as investment advice.

Deposit Process

Supported Coins & Requirements

Cryptocurrency

Asset Name

Network

Minimum deposit amount

Deposit Fee

Minimum withdrawal amount

Withdrawal Fee

PI Required

BTC

Bitcoin

BTC

0.0002

0

0.005

0.0001

NO

ETH

Ethereum

ETH

0.001

0

0.05

0.0009

NO

USDT

Tether

ETH

10

0

25

3

YES

Deposit Instructions

Deposit Steps

  1. Whitelist Address Verification: A random minimum deposit amount is generated when first depositing a token. Depositing this amount whitelists your address, enabling future transactions.

Whitelisted Address: A regulatory-compliant security measure requiring wallet ownership verification. Deposits from verified addresses are automatically credited.

  1. Each BTC deposit requires new whitelisting per regulatory requirements.

  2. Deposit Source: Must originate from personal wallets. Platform wallet transfers will fail.

Using personal wallets already verified on other platforms may cause deposit failures.

  1. Common Deposit Failures:

  • Below minimum deposit amount (non-refundable)

  • Incorrect network usage (non-refundable)

  • Deposits from platform wallets

  • Non-whitelisted personal wallet addresses

Deposit Refund Request

  1. Failed deposits can be refunded via app. Refunds return to original payment path.

  2. A handling fee will be charged for coin withdrawal initiated after a failed deposit

Cryptocurrency

Asset Name

Network

Coin refund handle fee

Note

BTC

Bitcoin

BTC

0.0002

0.0002 BTC per withdrawal

ETH

Ethereum

ETH

0.0018

0.0018 ETH per withdrawal

USDT

Tether

ETH

6

6 USDT per withdrawal

  1. Common Refund Failures:

  • Refund amount < VA refund handle fee

  • Platform wallet return paths (contact online customer service)

  • Other failures (contact online customer service)

Withdrawal Process

Withdrawal Requirements

  1. Personal wallet addresses must be whitelisted. Non-whitelisted addresses require verification.

  2. Withdrawal Fees & Requirements

Cryptocurrency

Asset Name

Network

Minimum withdrawal amount

Withdrawal Fee

PI Required

BTC

Bitcoin

BTC

0.005

0.0001

NO

ETH

Ethereum

ETH

0.05

0.0009

NO

USDT

Tether

ETH

25

3

YES

  1. Common Withdrawal Failures:

  • Missing cryptocurrency trading permissions

  • Invalid recipient address format

  • Insufficient account balance

  • Withdrawal amount < network fee

  • Non-whitelisted personal wallet addresses

  • Other issues (contact customer service)

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