Introduction:
Mer Telemanagement Solutions Ltd., together with its subsidiaries, provides solutions for telecommunications expense management (TEM), enterprise mobility management, and call usage and accounting software worldwide. It offers TEM suite software platform that helps organizations to reduce operational expenses, enhance productivity, and optimize networks and services associated with communications networks and information technology (IT). The company also provides TEM services, such as Map-to-Wins, a strategic consulting approach for TEM solution; and consulting services, including invoice, inventory audit and recovery, contract negotiations and strategic sourcing, discovery and road mapping, process diagnosis and solution design, and wireless optimization services, as well as creation and implementation of IT governance, risk, and compliance policies. In addition, the company offers cloud and managed services comprising implementation and maintenance services, as well as contact center software products. It sells its solutions through original equipment manufacturers, distribution channels, and direct sales force to the retail and hospitality, healthcare, government, education, and financial services industries. Mer Telemanagement Solutions Ltd. was incorporated in 1995 and is headquartered in Ra'anana, Israel.