We have been made aware of sustained impersonation scams targeting customers of banks and financial institutions, including firms like Tiger Fintech (NZ) Limited (“Tiger Brokers”).
These scams often involve fraudulent SMS, iMessage, or RCS messages falsely claiming to be from "Tiger Securities" or "Tiger Brokers", and may include links to fake websites. These are not legitimate Tiger Brokers sites, and clicking these links may compromise your personal information, account credentials, or funds.
🛑 How the Scam Works
Fraudsters are:
Impersonating a bank and financial institution like us, via mobile messages that falsely claim your account has been suspended or accessed.
Sending urgent prompts to click a malicious link or reply to “reactivate” your account.
Creating fake websites that mimic our login or customer support portals.
🔐 What Tiger Brokers Will Never Do
We will never:
Ask for your password, 2FA code, or personal information by text message.
Send you login links via SMS, RCS, or messaging apps like WhatsApp or Telegram.
Urge you to transfer money to a “safe account” or ask for remote access to your device.
All official Tiger Brokers communications will come from verified company channels — not third-party numbers or unsecured web domains.
✅ How to Protect Yourself
Do not click on any suspicious links in messages or emails claiming to be from Tiger Brokers.
Do not reply to such messages — even if they look urgent or use official-sounding language.
Use only our official app or website: https://www.tigerbrokers.nz
Enable two-factor authentication (2FA) on your Tiger account and email.
Report suspicious messages to us directly.
If You’re Unsure
If you’re ever in doubt, do not engage with the message. Instead:
Contact us directly via our official app or Client Service Centre.
Forward any suspicious message to clientservices@tigerbrokers.nz.
Check the latest advisories on our website or social media channels.
Your financial safety is our top priority. Stay alert, stay informed, and when in doubt — verify with us directly.