Overview:
In the Tiger Trade App, go to Funds > Withdraw. The page may display the following two amounts:
1) Withdrawable Cash:
Cash Available to Withdraw is the amount of cash you can withdraw directly without incurring any interest.
Unsettled funds, such as proceeds from sales that have not yet settled, are not included in Cash Available to Withdraw.
2) Max Withdrawable(With Loan):
The maximum amount you may currently withdraw based on the eligible cash balance in your account, subject to your account status, risk level, and applicable limits.
Any withdrawal exceeding the settled cash balance in the relevant currency may result in or increase an outstanding debit balance, on which interest will accrue at the prevailing financing interest rate.
Frequently Asked Questions:
How much can I withdraw?
In the Tiger Trade App, go to Funds > Withdraw Funds to view your current Cash Available to Withdraw and Maximum Withdrawable Amount (Including Financing).
Why is my Cash Available to Withdraw different from my account cash balance?
Your account cash balance shows the total amount of cash recorded in your account, but not all of it may be available for immediate withdrawal.
For example, the cash balance may include unsettled sale proceeds, funds committed to pending orders or transactions, and amounts reserved to meet other account obligations.
Cash Available to Withdraw only shows the amount that can currently be withdrawn without incurring financing charges.
How is the Max Withdrawable(With Loan) calculated?
This amount is calculated in real time based on transactions and cash movements in your account, including deposits, withdrawals, realised trading profits and losses, existing financing, and other relevant cash flows.
It is updated whenever there are new trades, settlements, deposits, withdrawals, currency conversions, or changes in your account status or risk level.
How is financing interest calculated?
Interest is calculated daily based on the outstanding financing amount and is charged to your account monthly. Accrued interest does not incur additional interest.
Different financing rates apply to different currencies. Please refer to the Financing Rates page in the Help Centre for the current rate applicable to each currency.
Could a financed withdrawal lead to a margin call or forced liquidation?
Yes. A financed withdrawal increases your outstanding financing amount and may reduce your account’s available buying power and risk buffer, thereby increasing its overall risk level.
If your account no longer meets the required margin level, you may receive a margin call. If the shortfall is not covered promptly or the account’s risk continues to increase, your positions may be forcibly liquidated.
You should closely monitor your account after completing a financed withdrawal.
My withdrawal did not exceed my Cash Available to Withdraw. Why was I still charged interest?
In a margin account, the account may retain a certain level of buying power even after you have withdrawn cash.
If you subsequently trade or subscribe to a product without sufficient available cash in the relevant currency, the shortfall will be treated as financing and will accrue interest.
Interest may also arise from existing financing in other currencies, IPO subscriptions, currency funding shortfalls, or other outstanding liabilities.
I have sold all my positions. When can I withdraw the sale proceeds without using financing?
Once the trades have settled and the sale proceeds are reflected in your Cash Available to Withdraw, you may withdraw the relevant funds without using financing.
Settlement cycles may vary across markets. Please refer to the Trading Rules page in the Help Centre for the settlement cycle applicable to each market.
Before submitting a withdrawal, please make sure there are no pending orders or outstanding liabilities in your account.
Will funds in other currencies be converted automatically when I make a withdrawal?
No. Credit balances in other currencies will not be converted automatically or automatically applied to your withdrawal.
For example, if your account has a credit balance in HKD but you choose to withdraw USD when your available USD cash is insufficient, your HKD balance will remain unchanged.
The USD funding shortfall may be treated as USD financing, with interest charged at the prevailing USD financing rate.
Why did my withdrawal fail even though the amount did not exceed the amount shown on the page?
Before processing a withdrawal, the system performs a final review of your account, including pending orders, settlement obligations, reserved funds, and other outstanding liabilities in the account, such as those associated with your Cash Boost Account.
These items may reduce the final amount available for withdrawal. As a result, the actual withdrawable amount may be lower than the amount previously displayed on the page, and your withdrawal request may be rejected.
Why does the page show different maximum withdrawable amounts in different currencies?
The app shows the maximum withdrawable amount in different currencies for your convenience.
For example, if your maximum withdrawal limit is SGD 10,000, the app will show the equivalent amount in USD or HKD based on the selected currency and the applicable exchange rate.
As exchange rates fluctuate, the displayed amounts may vary over time. These amounts represent the same withdrawal limit displayed in different currencies. They are not separate withdrawal limits and cannot be added together.