1. How does Tiger Brokers (HK) protect client assets?

(1) Client assets are held and maintained in escrow, and client assets are segregated from the broker's own funds. Client assets are calculated, confirmed and reconciled on a regular basis on a trading day basis. (2) The safety of client assets is subject to regular and rigorous review by the regulator, as well as internal and external audits. (3) Tiger Brokers (HK) is required to maintain capital adequacy in strict compliance with relevant regulatory requirements and has maintained sufficient dedicated cash to meet capital adequacy compliance requirements. The purpose of this is to enable it to have a good risk-resilient capability to protect the interests of its customers and to ensure the normal operation and development of the company. The relevant regulatory authorities will regularly audit the operations of the brokerage firm and closely monitor the capital adequacy ratio. (4) Clients' U.S. shares are entrusted to a cooperative clearing house, which is supervised by the SEC and FINRA and must strictly follow U.S. regulations to protect client assets; Client's HK listed stocks are custodied at CCASS.

  1. Does Tiger Brokers (HK) have activities such as paid stock recommendation and paid market leading?

Tiger Brokers (HK) found that some criminals impersonate Tiger Brokers (HK) or its partners, and use phone calls, SMS, WeChat and other means to carry out fraudulent marketing, recommend stocks, induce follow orders, and invite to join the recommending group.

In order to protect your assets, please don't believe any invitation that requires you to pay for participation.

If you receive a strange call from an unknown caller, claiming to be a staff of Tiger Brokers (HK) , you can login to Tiger Trade APP and check the contact details of your dedicated service manager through the "Message Center - Little Secretary" interface, or directly call Tiger's official customer service hotline +852 2127 0666 for consultation and confirmation.

We apologize for any inconvenience this may cause you. We have a legal team in place to handle any fraudulent activities and will take all legal measures to prosecute the wrongdoers.

If you encounter any suspicious information, you are welcome to report it to Tiger Brokers (HK) Customer Service.

  1. Are my account and the funds in my account safe?

Tiger Brokers (HK) client's money is segregated in the Hong Kong banks' client accounts.

  1. if Tiger Brokers (HK) has operational problems, are customer funds affected?

Client assets are segregated from Tiger Brokers (HK) ' house account. In the event of operational problems with Tiger Brokers (HK) , client funds remain safe and unaffected.

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